Marking its 20th anniversary this year, F.H. Cann & Associates has shown incredible growth in the accounts receivable management sector.
Now spanning all 50 states and territories, the Boston area-based company serves all sectors of the government as well as the education, commercial, financial, medical, and utilities industries.
Recently in 2019, the company has opened a new office in Sharonville, Ohio which is the first outside of Massachusetts and included the hiring of 100 new members to its team.
F.H. Cann & Associates: An Industry Leader
Currently, the company enjoys being considered an industry leader and provides exceptional, customer-focused financial recovery solutions that achieve measurable results.
This is accomplished by the company’s foundational commitment to being responsive to the customer’s needs, a contingency-based fee structure, and a promise to deal with any recovery with respect and care. The company deems such an approach “The FHC Difference” and credits this methodology to the company’s continued success and growth.
The FHC Difference
“The FHC Difference” includes encouraging strong employee engagement, maintaining a customer-centric focus, going above and beyond industry standards, using the latest technology advantageously and responsibly, and finally, being a socially responsible company. “The FHC Difference” has helped the company thrive over the past 20 years because it respects its employees, trains them well, and ensures they are on board with the company’s other values and beliefs. The company prides itself on providing excellent customer service in handling portfolios and ensuring compliance with all state and federal laws and regulations, which includes the use of cutting-edge technology to privately and securely handle all documentation.
In addition, F.H. Cann & Associates delivers on providing internal audit controls and continuous review processes that ensures not only compliance but integrity throughout the process.
All great companies give back to their communities in some form or another. F.H. Cann & Associates has a long history of being actively involved in community projects and contributing to social causes both monetarily and through volunteering or other campaigns.
Past and current involvement includes contributions to Pulmonary Hypertension Association, the Lawrence/Methuen Community Coalition, Lazarus House Ministries, Professional Women of the Collections and Call Center Industries, Veterans Assisting Veterans, and ARMing Heroes.
Looking to the Future: F.H. Cann & Associates
As F.H. Cann & Associates continues into the next 20 years, the foundation it has built should provide a stable platform for continued expansion or stability.
The accounts receivable sector is not an easy place to maintain such high regard but F.H. Cann & Associates has found ways to do so through their treatment of customers, employees, and the communities they serve.