Doctolib is a French startup company, which is sharing a few metrics on the video consultation feature. This startup first began its journey as a way to assist the doctors in managing their appointments and letting them accept online appointments as well. In this way, Doctolib is taking the benefits of its gigantic community of healthcare professionals to add some video consultations above that.
From the beginning of the COVID-19 outbreak, users have booked around 2.5 million online appointments in Germany and France. Over 31,000 physicians also offer video consultations, and around 872,000 patients used the service a minimum of one time over the last five weeks.
Generally, Doctolib alters its practitioners for a monthly fee to access the service as well as to utilize it to substitute their calendar. Those practitioners can also choose to pay an extra 79 euro per month along with the standard Doctolib design to begin confirming remote appointments as well.
During the outbreak, the startup has selected to waive its video consultation subscription fees, which seems to be the right thing to do. However, there is a great way as well to convince even more practitioners to begin confirming the remote appointments.
The result is outstanding. The startup soon jumped to 100,000 video consultations per day from only 1,000. Besides, the good news is that it is not only for young people, because 28% of the users who book online appointments are around 55 years old. Let’s see if this momentum can hold when the national healthcare system has put back some limitations on video consultations.